Usually collection agency contact to debtor by phone, email or mail behalf a creditor to get debt with interest from debtor.
Collection agency can put offer to debtor discount total debt or term payment settlement if collection agency couldn’t contact with debtor by phone, email or mail collection agency hire lawyer to do legal action debtor if you want to deal with collection agency make sure write note any time contact to them collection agency phone number and person working your file and your file number Also put the note each one contact and detail discuss about settlement offer collection agency Ontario can do under under the act send debtor letter notice by mail the letter notice is creditor name who has own the money business or person and total amount owe Also information collection agency behalf to the creditor If you need help dealing with a collection agency, we can help you for settlement!